Effective Date: November 14, 2024
Welcome to Sierra Windows & Doors. By accessing and using our website, https://sierrawindowsndoors.com (the “Site”), you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms govern your use of the Site, including the purchase of windows, doors, and related installation services from Sierra Windows & Doors (“we”, “us”, or “our”). Please read these Terms carefully before using the Site or making any purchase.
If you do not agree to these Terms, please refrain from using the Site.
1. Acceptance of Terms
By accessing or using this Site, you agree to comply with and be bound by these Terms. We reserve the right to change, modify, or revise these Terms at any time, and any such changes will be posted on this page. It is your responsibility to review these Terms periodically for any updates. Continued use of the Site after such modifications constitutes your acceptance of the revised Terms.
2. Use of the Site
You agree to use the Site for lawful purposes only and in accordance with these Terms. You are responsible for ensuring that all information you provide through the Site is accurate and up to date.
- You must not use the Site to post or transmit any unlawful, harmful, defamatory, or otherwise objectionable content.
- You may not attempt to gain unauthorized access to any part of the Site or any systems connected to the Site.
3. Product Information
We strive to provide accurate product descriptions, images, and specifications on the Site. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors or omissions and to update or remove any content on the Site at any time.
4. Orders and Pricing
By placing an order on the Site, you are making an offer to purchase the products or services in your shopping cart, subject to these Terms. All orders are subject to acceptance and availability. Once your order is confirmed, you will receive an email acknowledging receipt of your order. This email does not signify that the order has been accepted or processed.
Pricing: Prices for products and services are as stated on the Site at the time of purchase. We reserve the right to change prices at any time without prior notice. All prices are in U.S. Dollars (USD) unless otherwise indicated.
Payment: Payment must be made at the time of purchase. We accept major credit cards, debit cards, and other payment methods as specified on the Site. You represent and warrant that you have the right to use any payment method you provide.
5. Shipping and Delivery
We will process and ship your order as soon as possible. Estimated delivery times will be provided at checkout, but delivery times may vary depending on factors such as product availability, delivery location, and external shipping conditions.
- Shipping Fees: Shipping fees will be calculated at checkout based on the shipping method and location. Additional fees may apply for expedited shipping or other special delivery services.
- Delivery Confirmation: We will send you an email with tracking information once your order has shipped.
Please note that we are not responsible for delays caused by the carrier or unforeseen circumstances such as weather, customs delays, or force majeure events.
6. Returns and Refunds
We want you to be satisfied with your purchase. Please refer to our Refunds and Returns Policy for information on how to return products and request refunds. All returns are subject to the terms and conditions outlined in that policy.
7. Installation Services
If your purchase includes installation services, you agree to the following:
- Scheduling Installation: Installation will be scheduled once your product(s) have been delivered. We will coordinate with you to select a convenient time for installation.
- Access to Property: You are responsible for ensuring that our installation team has safe and unobstructed access to the installation site. Any delays caused by inadequate access may result in additional charges.
- Additional Costs: Any additional costs incurred due to complications during installation (e.g., structural issues, customizations) will be your responsibility. We will notify you of any additional costs before proceeding with the work.
8. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, software, and other materials, is the property of Sierra Windows & Doors or our content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission, except for the limited purpose of placing an order with us.
9. Limitation of Liability
To the fullest extent permitted by law, Sierra Windows & Doors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profit or revenue, arising out of or in connection with your use of the Site, the products, or the services provided, even if we have been advised of the possibility of such damages.
Our liability for any direct damages shall not exceed the amount paid by you for the product or service giving rise to the claim.
10. Disclaimer of Warranties
The Site and all products and services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be error-free, secure, or uninterrupted, or that defects will be corrected.
11. Privacy and Data Protection
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data when you use our Site and make purchases.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the state in which Sierra Windows & Doors is based, without regard to its conflict of law provisions.
Any disputes arising from or related to these Terms, your use of the Site, or any transactions conducted through the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration will take place in the state where our business is located, and you waive any right to participate in a class action lawsuit or class-wide arbitration.
13. Indemnification
You agree to indemnify, defend, and hold harmless Sierra Windows & Doors, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be amended to reflect the intent of the original provision to the extent permissible by law.
15. Entire Agreement
These Terms constitute the entire agreement between you and Sierra Windows & Doors with respect to your use of the Site and supersede all prior agreements or understandings, whether written or oral, regarding such use.
16. Contact Information
If you have any questions about these Terms, please contact us at:
Sierra Windows & Doors
Email: jose@wdsierra.com
Website: https://sierrawindowsndoors.com
By using this Site, you agree to these Terms and Conditions. If you do not agree to these Terms, please do not use the Site. Thank you for choosing Sierra Windows & Doors for your windows, doors, and installation needs.